Frequently Asked Questions

Quick answers about buying, financing, servicing, and trading at McDonald Ford in Freeland, MI. Still have a question? Contact us or call 989-625-3157.

Hours & Location

Where is McDonald Ford located?

McDonald Ford is located at 6790 Midland Road, Freeland, MI 48623, on Midland Road (M-47) in Freeland. We serve the greater Great Lakes Bay Region including Midland, Saginaw, and Bay City.

What are McDonald Ford’s sales hours?

Our sales department is open Monday and Thursday 8:30AM–8:00PM, Tuesday, Wednesday, and Friday 8:30AM–6:00PM, and Saturday 9:00AM–3:00PM. We are closed on Sunday.

What is McDonald Ford’s phone number?

You can reach Sales at 989-625-3157, Service at 989-625-3161, Parts at 989-294-2033, and Quick Lane at 989-878-4101.

Financing & Pre-Approval

Can I get pre-approved for financing online?

Yes. You can complete a secure online pre-approval from home in just a few minutes. Our finance team works with Ford Credit plus local and national lenders to find competitive rates for every credit situation.

Do you work with all credit situations?

Absolutely. Whether you have excellent credit, a few missed payments, or are rebuilding, our finance specialists have programs and lender relationships to help. Get pre-approved online or contact our finance department to discuss your options.

What is Ford X-Plan pricing?

Ford X-Plan (Partner Recognition) offers special pricing to employees of participating companies, including many employers in the Midland and Saginaw area. If you have an X-Plan PIN, bring it in and our team will apply your eligible pricing.

Trade-Ins & Buying

How do I find out what my trade-in is worth?

You can request a trade-in estimate online and our team will follow up with a firm offer, or bring your vehicle in for an in-person appraisal. We offer competitive trade values and can apply your trade toward any new or used vehicle.

Can I buy a vehicle online from McDonald Ford?

Yes. You can browse our full inventory, get pre-approved, value your trade, and start your deal online. When you are ready, our team finishes the paperwork in-store or arranges delivery details with you.

Does McDonald Ford sell used vehicles from other brands?

Yes. In addition to new and used Fords, our pre-owned inventory includes quality vehicles from many manufacturers, including trucks, SUVs, and cars at a range of price points.

Service, Parts & Quick Lane

Do I need an appointment for an oil change?

No appointment is needed at our Quick Lane Tire & Auto Center for routine maintenance like oil changes, tire rotations, and brake inspections. Quick Lane is open Monday–Friday 7:30AM–6:00PM and Saturday 8:00AM–3:00PM.

Does McDonald Ford use genuine OEM Ford parts?

Yes. Our Ford-trained technicians use genuine OEM Ford and Motorcraft parts, which are engineered specifically for your vehicle and backed by Ford’s parts warranty.

How do I schedule a service appointment?

You can schedule service online or call our service department at 989-625-3161. We handle everything from routine maintenance to major repairs.

Test Drives & Inventory

Can I schedule a test drive?

Yes. Schedule a test drive online or call 989-625-3157 and we’ll have the vehicle ready when you arrive.

Can McDonald Ford order a vehicle if it’s not in stock?

Yes. If we don’t have the exact configuration you want, we can place a custom factory order or locate one for you. Contact our sales team to get started.

Didn’t find your answer?

Our team is happy to help with anything else.